My spouse And that i recently took a trip towards the Virgin Islands and returned on 3/eleven/thirteen. Our Flight dwelling on American Eagle flight 4891 was delayed for take-off from St Thomas to San Juan. We were designed to catch a connecting flight, American Airways flight 1454 from San Juan to JFK in Ny after a two hour layover. We have been reassured in St. Thomas that we might make our link and which the aircraft would await the connecting travellers. When we arrived in San Juan we found our flight had presently taken off. In looking to take care of this we were being scolded for going to the wrong counter (We were being despatched by an American Eagle staff to your American ticket counter). Astonishingly even though, Regardless that we experienced fully commited that “fake pas,” he was ready to print a Jet Blue ticket from his American terminal! Luckily we had been lastly on our strategy to our place – JFK in New York. When we asked about our baggage the American agent in San Juan wasn’t absolutely sure what to tell us. He explained they'd possibly missed the flight to JFK at the same time but to examine after we arrived there. As we expected, our luggage didn't follow us to Big apple so we filed a declare and had been despatched on our way again to Lisbon, CT 3 hrs away from New York. The next early morning, on 3/eleven/thirteen, we termed American Airways about our bags and that’s wherever the runaround started. We were being at first advised that our baggage Ought to have designed it to JFK that morning but they may not explain to.
The crew associates have been the most non caring I've ever been on the flight with. It jogged my memory off my times from the lodge company after we experienced union and non union teams. I won't ever fly American yet again I I must go west I will drive.
There was no gate All set for us and we waited a hour in advance of a person was Prepared. Which was not what we envisioned.
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Soon after looking at A few of these critiques I am really unhappy AA won't retain the services of new management. I why not find out more had an issue with leaving our iPad about the aircraft. After i went back into the gate not a soul would go to the trouble to return to the aircraft and Examine.
Pretty disappointed by using a.A. customer relations. My spouse went to Italy with the memorial of her mother and when she was there she acquired bronchitis with ear infection, subsequently the medical professional recommended her to not fly ahead of 1 7 days to obvious the an infection.
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The web site will not do the job. What ever tab I select on the internet site doesn’t function. I planned to Test the position of my flight And perhaps e book A further one particular but almost nothing works.
I like AA but make sure you ensure they ensure such things as the entertainment and also other matters are extensively checked…..especially for the extensive haul.
Are household would appriciate if some just one could Speak to us in regards of my fathers Demise benifits or his retirema.
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